Introduction
Welcome to www.thewolfespresso.com (“we,” “our,” or “us”). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases from our website.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
a. Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
b. Technical Data
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
c. Transaction Data
- Order details
- Payment status (processed securely via third-party payment gateway)
How We Collect Information
We collect information in the following ways:
- When you create an account
- When you place an order
- When you contact us
- Through cookies and similar tracking technologies
- Through analytics tools integrated into the website
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Manage your account
- Provide customer support
- Improve our website and services
- Send transactional emails (order confirmations, updates)
- Prevent fraudulent transactions and enhance security
Cookies and Tracking Technologies
Our website uses cookies to:
- Enable core website functionality (such as shopping cart and login)
- Analyze website traffic and user behavior
- Improve user experience
You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.
Sharing of Information
We may share your information with third parties in the following situations:
a. Payment Processing
Payments are processed securely through Midtrans. We do not store your full payment details.
b. Shipping and Delivery
We may share your name, phone number, and address with logistics partners to deliver your orders.
c. Service Providers
We may use third-party services for website analytics, security, and performance monitoring.
We do not sell or rent your personal data to third parties.
Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Data Security
We take reasonable administrative and technical measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure.
Your Rights
As a user, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where applicable
To exercise your rights, please contact us using the details below.
Third-Party Services
Our website is built using WordPress and may utilize plugins such as WooCommerce and Jetpack, which may collect limited technical data to support website functionality, analytics, and security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Email: website.thewolfespresso@gmail.com
By using our website, you acknowledge that you have read and understood this Privacy Policy.